Welcome to Dear Kitabein. These terms and conditions govern your use of our website and the purchase of products from our store. By accessing and using our website, you agree to comply with these terms and conditions. Please read them carefully before making any purchase or using our services.

1. Product Information:

• We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee that all information is error-free. In case of any discrepancies, we reserve the right to correct and update the information.
• While we have taken utmost care to depict the colors of our products on the website as accurately as possible, please note that the actual colors may vary based on your monitor’s settings. As a result, we cannot guarantee the precise accuracy of your monitor’s color display.

2. Ordering and Payment:

• To place an order, you must be at least 18 years old or have parental consent.
• By placing an order, you confirm that all details provided are accurate and complete. Any false or misleading information may result in the cancellation of your order.
• We accept various payment methods, and you agree to pay for your order in full at the time of purchase.
• All prices displayed are in INR, inclusive of applicable taxes unless stated otherwise.

3. Shipping and Delivery:

• Please refer to our Shipping Policy for detailed information on shipping methods, delivery times, and associated charges.
• We strive to meet estimated delivery times, but please be aware that they may be subject to unforeseen delays beyond our control.

4. Returns and Refunds:

• Please review our Returns and Refunds Policy for information on returns, exchanges, and refund procedures.
• Special or Collector’s editions are non-returnable and non-refundable, except in cases of defects or errors on our part.

5. Intellectual Property:

• All content on our website, including but not limited to text, images, logos, and graphics, is the property of Dear Kitabein. It is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

6. Privacy Policy:

• Your privacy is essential to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
• I hereby authorize and give consent to Dear Kitabein to send me, by itself or through third-party service provider, from time to time various/ alerts/ sms/ messages or calls or commercial communication & other services on the aforesaid listed telephone numbers, even if these numbers are registered with National Do Not Disturb Registry/ listed in National Customer Preference Register or not. I also confirm that by sending any such message/calls I will not hold any third party provider liable/ institute a complaint under Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010 or such applicable regulations including any amendment thereof, as may be applicable from time to time. If you would like to stop any communication please share a mail with us at contact@dearkitabein.com.

7. Limitation of Liability:

• We strive to provide high-quality products and services. However, we are not liable for any damages or losses arising from the use of our website or products, except in cases of negligence or willful misconduct.

8. Indemnification:

• You agree to indemnify and hold Dear Kitabein harmless from any claims, damages, or losses resulting from your breach of these terms and conditions or the use of our website and products.
• Dear Kitabein will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user. The user must exclusively use his or her own card on the site.

9. Modification of Terms:

• We reserve the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact our customer support team.

Last updated: 14/February/2024