Thank you for shopping with us! We want to ensure a seamless shopping experience for you, so please take a moment to review our Shipping Policy.
- Order Processing:
- The delivery time depends on your location and the shipping method selected at checkout. Typically, orders are processed and shipped within 5-10 business days. Once shipped, domestic orders usually arrive within 5-7 business days. Processing time of customized or special orders may vary and can range from 5-25 business days.
- Please make sure to provide accurate shipping information to avoid any delays or delivery issues.
- In the event of unforeseen circumstances or high order volumes, processing times may be subject to change. We will notify you promptly if any delays are expected.
- Shipping Methods and Delivery:
- Shipping costs and estimated delivery times will be calculated and displayed at checkout.
- Please note that delivery times may vary depending on your location and any unforeseen circumstances beyond our control (e.g., customs delays, weather conditions, etc.).
- Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment.
- Order Tracking:
- You can track your order using the provided tracking number in the shipping confirmation email. If you have any questions or need assistance with tracking, please contact our customer support team.
- Shipping Restrictions:
- Some products may have specific shipping restrictions due to their nature, size, or destination. Any applicable restrictions will be mentioned on the product page.
- We reserve the right to cancel or modify orders that violate any shipping restrictions or regulations.
- Lost or Damaged Shipments:
- We strive to ensure that your order arrives in perfect condition. However, if your shipment is lost or arrives damaged, please contact us within 3 days of receipt, and we will assist you in resolving the issue.
- Please provide relevant details, including order information and photographic evidence, to expedite the claims process.
- Returns and Exchanges:
- For information regarding returns and exchanges, please refer to our Returns Policy page.
- Customized Orders:
- For personalized or customized orders, please note that we cannot accept returns or provide refunds, as these items are specifically created to your specifications. We encourage you to carefully review and double-check any personalization details before submitting your order. Also, please note that you cannot cancel customized orders after they are processed even if they are cod orders.
By placing an order with us, you agree to comply with our Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this page periodically for any changes.
If you have any further questions or need assistance, please feel free to contact our customer support team. Thank you for choosing our brand!
Last updated: 14/February/2024